π€ Trouble linking your Defence Discount Service Card to the KFC app?
Here are a few things to double-check before you throw in the napkin:
β Have you:
Entered just your card number?
Leave out the βDefence Discount Serviceβ part just type the numbers.Typed your surname exactly as it appears on your Defence Discount Service Card account?
Itβs case sensitive, so make sure it matches your account. Even a capital letter in the wrong place can cause a hiccup.Removed any spaces before or after your surname?
Sometimes those sneaky extra spaces trip things up.Typed everything manually?
Auto-fill can occasionally paste in the wrong info, so try typing it in directly.
π Want to unlink your card from the KFC app?
No need! Your DDS will stay linked for 5 years. After that, youβll be able to pop in your new card number.
If you'd still prefer to unlink it sooner, you'll need to contact KFC directly.
Still no luck?
We're here for you submit a request here and weβll help you get sorted.