👀 I've bought a voucher, but I can't see it in my wallet. What should I do?
We aim to deliver your cinema voucher within a few minutes of your order confirmation. Most arrive within five minutes.
If you have not received your cinema voucher within 24 hours, please contact us here.
🛠️ There is a technical issue with my cinema voucher. What should I do?
If a cinema voucher does not work, you will need to contact us here.
We will investigate the issue and if we find that the voucher does not work due to a technical issue caused by us (e.g. a broken link), we will either replace or refund it. If the issue is not caused by us, you may need to get in touch with the cinema provider directly.