💳 Rewards Gateway / Voucher Shop

💳 Need Help with a Purchase from Our Voucher Shop?

Thanks for reaching out! As your purchase was made through our Voucher Shop (Reward Gateway), you'll need to contact their team directly for support.

Here’s how you can get in touch with them:

📞 By Phone:
Call 0203 780 1891 — their Helpdesk is available 24/7, so someone will always be there to assist you.

💬 Via Live Chat:

1. Log into your Defence Discount Service account

2. Head to the voucher portal

3. Tap the ‘☰’ menu icon (top left corner if you're using the app)

4. Select ‘Need Help?’ from the menu

5. From there, you can:

   • Search their FAQs ✅

   • Or speak to a team member directly via Live Chat 💬

If you need help getting to the portal or have any other questions, we’re always happy to assist.