✍️ Changing your name on your account
The easiest way to update your name on your account is during your next card renewal.
Make sure to start your renewal via our website. At the beginning of the process, you’ll be able to review and update your profile details including your name.
If you need to update your name before your next renewal, just follow the steps below based on your situation.
📭I haven’t received my Defence Discount Service Card yet
If you’ve applied but haven’t had your card delivered yet, please send us:
Your full updated name
A legal name change document (such as a deed poll, marriage certificate or decree absolute)
A copy of your ID card
Once we’ve confirmed this, we’ll update your name on your account ✅
💳 I have a Defence Discount Service card and this is my first name change
Please send us:
A photo of your Defence Discount Service Card cut in half
(make sure your name, card number and expiry date are clearly visible)Your updated full name
Your preferred postal address
We will update your account and send out a card with your new name.
🔁 I’ve already changed my name once during this membership
We can still update your name we just need a bit more info. Please send:
A photo of your work ID or payslip (dated within the last 3 months, showing your full name and employer)
And if it shows your new name, please also include:
A photo of your Defence Discount Service Card cut in half, with name, number and expiry visible
Your preferred postal address
Once we’ve got everything, we’ll update your account and send you a card with your updated name.