Here’s a step-by-step, easy-to-follow version of your instructions to change your email address:
✨ How to change your email address - simple steps
If you can still log into your account:
Log in to your account through the app or website.
Tap the profile icon in the top right corner this takes you to 'Your Card'.
Choose 'Personal Information'.
Tap 'Change email'.
Enter your new email address and tap Confirm.
Check your inbox you’ll need to verify your new email address before you can log in with it. So make sure it’s typed correctly.
📸 There may be some helpful screenshots in the app to guide you visually as well.
If you can’t access your old email address or get an error saying the new email is already in use:
Submit a request to our support team.
On the request form, under 'What would you like to manage?', choose 'Change my details'.
Follow the steps provided.